The AI Operators LLC
Website Terms & Conditions
Document Control Information
Version: 1.1
Last Updated: April 2025
Owner: John OBrien
Classification: Public
Status: Draft
ACCEPTANCE OF TERMS
Welcome to The AI Operators LLC ("Company," "we," "us," "our"). By accessing or using our website (theoperators.ai) and any associated services, tools, or platforms ("Services"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, do not use our Services.
SERVICES DESCRIPTION
The Company provides various professional services, tools, and resources related to artificial intelligence consulting and implementation (collectively, the "Services"). These Services may include, but are not limited to:
2.1 Website Content and Resources
The Company provides access to various digital content, resources, and materials through its website. These materials are intended to provide information about artificial intelligence implementation and related business transformation services.
2.2 Collaboration Tools and Platforms
The Company may provide access to various collaboration tools and platforms designed to facilitate project management and client communication. Access to these tools is provided on a project-specific basis and subject to additional terms and conditions that may apply.
2.3 Document Management
The Company provides secure document sharing capabilities and management tools to facilitate client engagements. All document sharing is subject to our security protocols and confidentiality requirements.
2.4 Project Management Services
The Company offers project management tools and services designed to support the implementation of artificial intelligence solutions. These services may include planning, tracking, and reporting functionalities.
2.5 Artificial Intelligence Tools
The Company provides access to various AI-powered tools and features as part of its service offerings. The availability and functionality of these tools may vary based on your service agreement and subscription level.
2.6 Client Portal
Where applicable, the Company provides access to a secure client portal for project management and communication. Access to the portal is subject to these Terms and any additional terms specific to portal usage.
2.7 Training and Educational Materials
The Company provides various training and educational materials related to artificial intelligence implementation and usage. These materials may be subject to additional terms and conditions regarding their use and distribution.
The Company reserves the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice. Not all Services may be available to all users, and certain Services may require separate agreements or subscriptions.
ACCESS AND SECURITY
3.1 Account Creation and Management
You may be required to create an account to access certain Services. In creating and maintaining your account, you agree to:
(a) Provide accurate, current, and complete information as prompted by any registration forms;
(b) Maintain and promptly update your account information to keep it accurate, current, and complete;
(c) Maintain the security and confidentiality of your login credentials and any other sensitive account information;
(d) Accept all responsibility for any and all activities that occur under your account; and
(e) Notify us immediately of any unauthorized access to or use of your account or any other breach of security.
3.2 Collaboration Platform Access
With respect to any collaboration platforms provided as part of the Services:
(a) Access is granted on a project-specific basis and may be limited in duration;
(b) Sharing or transferring access credentials to any third party is strictly prohibited;
(c) The Company reserves the right to monitor usage patterns and activity for security and compliance purposes;
(d) Access privileges may be modified or revoked at any time at the Company's discretion; and
(e) Users must comply with any additional platform-specific terms or conditions that may apply.
3.3 Security Obligations
You acknowledge and agree that you are responsible for implementing appropriate security measures to protect your access to the Services, including but not limited to:
(a) Using strong, unique passwords;
(b) Maintaining up-to-date security software on devices used to access the Services;
(c) Ensuring secure and private internet connections when accessing the Services; and
(d) Following any security guidelines or protocols provided by the Company.
3.4 Access Restrictions
The Company reserves the right to:
(a) Refuse registration of, or cancel, accounts at its discretion;
(b) Monitor, review, or investigate any use of the Services;
(c) Restrict access to certain features or portions of the Services; and
(d) Take any action with respect to any account that the Company deems necessary to protect the Services or other users.
ACCEPTABLE USE
4.1 General Prohibitions
You agree not to engage in any of the following prohibited activities in connection with the Services:
(a) Use the Services for any unlawful purpose or in violation of any applicable laws or regulations;
(b) Share, distribute, or disclose any access credentials provided by the Company;
(c) Upload, transmit, or distribute any computer viruses, worms, malicious code, or any software intended to damage or alter the Services;
(d) Attempt to gain unauthorized access to the Services, computer systems, or networks connected to the Services;
(e) Use any automated tools, bots, scrapers, or similar technologies without the Company's express written permission;
(f) Copy, modify, reverse engineer, decompile, or attempt to extract the source code of any part of the Services; or
(g) Use the Services or any Company-provided AI tools to train, develop, or improve other AI models without explicit written authorization.
4.2 Content Standards
When using the Services, you agree to ensure that all content, data, and materials you upload or transmit:
(a) Comply with all applicable laws and regulations;
(b) Do not infringe upon any third party's intellectual property rights;
(c) Do not contain any malicious code, viruses, or harmful data;
(d) Do not violate any person's privacy rights; and
(e) Do not contain any material that is defamatory, obscene, or otherwise objectionable.
4.3 System Integrity
You agree to maintain the integrity of the Services by:
(a) Not interfering with or disrupting the Services or servers connected to the Services;
(b) Complying with all reasonable requirements or restrictions imposed by the Company to maintain service quality;
(c) Not attempting to circumvent any access restrictions or security measures; and
(d) Promptly reporting any security vulnerabilities or system issues you discover.
4.4 Consequences of Violation
The Company reserves the right to:
(a) Investigate any suspected violations of this Acceptable Use Policy;
(b) Take appropriate legal action against anyone who violates these terms;
(c) Remove or disable access to any content or materials that violate these terms; and
(d) Terminate or suspend access to the Services for any violation, with or without notice.
CONTENT AND INTELLECTUAL PROPERTY
5.1 Company Content
(a) All content provided through the Services, including but not limited to text, graphics, logos, methodologies, frameworks, tools, software, designs, and documentation ("Company Content") is the property of the Company or its licensors and is protected by applicable intellectual property laws.
(b) The Company grants you a limited, non-exclusive, non-transferable license to access and use Company Content solely in connection with your authorized use of the Services.
(c) No Company Content may be copied, reproduced, distributed, transmitted, displayed, sold, licensed, or otherwise exploited without the Company's prior written consent.
(d) AI-generated content created by Company systems remains the Company's intellectual property unless explicitly specified otherwise in writing.
5.2 Client Content
(a) You retain all rights, title, and interest in and to any content you upload to or share through the Services ("Client Content").
(b) By using the Services, you grant the Company a limited license to access, use, process, copy, distribute, and display Client Content solely as necessary to provide and maintain the Services.
(c) You represent and warrant that:
(i) You own or have the necessary rights to share Client Content through the Services;
(ii) Client Content does not violate the rights of any third party; and
(iii) Client Content complies with all applicable laws and regulations.
(d) The Company may use anonymized data derived from Client Content for service improvement and optimization purposes.
5.3 Generated Content
(a) Ownership of AI-generated content produced through the Services shall be governed by applicable service agreements.
(b) Unless otherwise specified in writing:
(i) Content generated specifically for a client project belongs to the client upon full payment;
(ii) The Company retains ownership of underlying methodologies and frameworks;
(iii) Generic prompts and templates may be reused across clients; and
(iv) The Company maintains the right to use general insights gained for service improvement.
5.4 Feedback and Suggestions
(a) If you provide any feedback or suggestions regarding the Services, you grant the Company an unlimited, irrevocable, perpetual, sublicensable, transferable, royalty-free license to use such feedback for any purpose without compensation to you.
(b) The Company is under no obligation to implement any feedback or suggestions received.
DATA PRIVACY AND SECURITY
6.1 Data Collection and Use
(a) The Company collects and processes data in accordance with its Privacy Policy, which is incorporated by reference into these Terms.
(b) By using the Services, you acknowledge and agree that:
(i) Your data will be collected and processed as described in the Privacy Policy;
(ii) Business and project data will be governed by separate client service agreements;
(iii) The Company implements reasonable security measures to protect your data; and
(iv) No data transmission or storage system is completely secure.
6.2 Business Data Protection
(a) The Company implements the following protections for business data:
(i) Industry-standard encryption for data in transit and at rest;
(ii) Access controls and authentication requirements;
(iii) Regular security assessments and monitoring; and
(iv) Data backup and recovery procedures.
(b) Client business data remains the property of the client and is subject to confidentiality obligations.
(c) The Company will not use client business data for purposes other than providing the Services without explicit written consent.
6.3 Collaboration Platform Security
(a) For data shared via collaboration tools:
(i) All data is protected by the Company's security protocols;
(ii) Access is restricted to authorized users only;
(iii) Activity logs are maintained for security purposes; and
(iv) Regular security audits are performed.
(b) The Company is not responsible for:
(i) Security breaches resulting from client actions or negligence;
(ii) Security incidents on third-party platforms outside our control; or
(iii) Data loss resulting from client failure to follow security guidelines.
6.4 Security Responsibilities
(a) You agree to:
(i) Follow all provided security guidelines when using the Services;
(ii) Maintain the confidentiality of your access credentials;
(iii) Report any suspected security breaches immediately; and
(iv) Cooperate with any security investigations.
(b) The Company reserves the right to:
(i) Modify security requirements as needed;
(ii) Suspend access in response to security threats;
(iii) Investigate any suspected security violations; and
(iv) Take necessary actions to protect the Services and user data.
LIMITATION OF LIABILITY
7.1 Service Warranty Disclaimer
(a) The Services are provided "as is" and "as available" without warranties of any kind, whether express or implied.
(b) The Company specifically disclaims all implied warranties of:
(i) Merchantability;
(ii) Fitness for a particular purpose;
(iii) Non-infringement; and
(iv) Any warranties arising out of course of dealing or usage of trade.
7.2 Scope of Liability
(a) To the maximum extent permitted by law, the Company shall not be liable for:
(i) Any indirect, incidental, special, consequential, or punitive damages;
(ii) Loss of profits, revenue, data, or business opportunities;
(iii) Service interruptions or data loss;
(iv) Costs of substitute services;
(v) Damages arising from AI model outputs or decisions; or
(vi) Any damages arising from your use or inability to use the Services.
7.3 Liability Cap
(a) In no event shall the Company's total liability to you for all claims exceed:
(i) The amount paid by you to the Company for the Services during the twelve (12) months preceding the incident giving rise to the claim; or
(ii) Five hundred dollars ($500.00), whichever is greater.
7.4 Force Majeure
(a) The Company shall not be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to:
(i) Acts of God;
(ii) War, terrorism, or civil unrest;
(iii) Government actions or restrictions;
(iv) Network or power failures;
(v) Actions of third-party service providers; or
(vi) Cybersecurity incidents not reasonably preventable through standard security measures.
7.5 Essential Purpose
The limitations of liability in this section shall apply even if any limited remedy fails of its essential purpose.
TERM AND TERMINATION
8.1 Term
(a) These Terms remain in effect until terminated in accordance with this section.
(b) Service-specific terms may have different durations as specified in separate service agreements.
8.2 Termination by Company
The Company may terminate or suspend your access to the Services:
(a) Immediately and without notice for any breach of these Terms;
(b) Upon discovery of any fraudulent, abusive, or unlawful use of the Services;
(c) If required by law or regulation;
(d) If continuation of Services poses a security risk; or
(e) At the Company's sole discretion with reasonable notice.
8.3 Termination by User
(a) You may terminate your use of the Services at any time by:
(i) Discontinuing all use of the Services;
(ii) Canceling any subscriptions according to their terms;
(iii) Providing written notice of termination if required by your service agreement.
(b) Termination does not relieve you of any obligations to pay outstanding fees.
8.4 Effect of Termination
Upon termination of these Terms:
(a) All rights and licenses granted to you will immediately cease;
(b) You must cease all use of the Services;
(c) The Company will:
(i) Assist with the orderly transition of data;
(ii) Provide reasonable access to retrieve your content;
(iii) Securely dispose of any remaining client data according to our data retention policies.
8.5 Survival
The following provisions survive termination of these Terms:
(a) Payment obligations for services rendered;
(b) Intellectual property rights;
(c) Confidentiality obligations;
(d) Indemnification provisions;
(e) Limitation of liability; and
(f) Any other provisions that by their nature should survive termination.
CHANGES TO TERMS
9.1 Modification Rights
(a) The Company reserves the right to modify these Terms at any time at its sole discretion.
(b) Modifications may include:
(i) Changes to existing provisions;
(ii) Addition of new provisions;
(iii) Removal of existing provisions; or
(iv) Updates to reflect changes in law or business practices.
9.2 Notice of Changes
(a) The Company will provide notice of material changes through:
(i) Posting the updated Terms on the website;
(ii) Email notification to registered users;
(iii) Prominent notice within the Services; or
(iv) Other reasonable methods of communication.
(b) Material changes will be notified at least thirty (30) days before they take effect, unless:
(i) Required by law or regulation to implement sooner;
(ii) Addressing an urgent security concern; or
(iii) Solely adding functionality or other non-restrictive changes.
9.3 Acceptance of Changes
(a) Continued use of the Services after changes take effect constitutes acceptance of the modified Terms.
(b) If you do not agree to the modified Terms, you must:
(i) Discontinue use of the Services;
(ii) Notify the Company of your rejection; and
(iii) Terminate your account and any service agreements.
9.4 Previous Versions
(a) The Company maintains archived versions of previous Terms.
(b) Access to previous versions may be requested in writing.
GOVERNING LAW
10.1 Governing Law
(a) These Terms shall be governed by and construed in accordance with the laws of the State of New Hampshire.
(b) The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.
10.2 Dispute Resolution Process
(a) All disputes arising from or relating to these Terms shall be resolved as follows:
(i) First, through mandatory mediation in New Hampshire;
(ii) If mediation fails, through binding arbitration in New Hampshire.
(b) The mediation and arbitration shall be:
(i) Conducted in the English language;
(ii) Administered by a mutually agreed-upon mediator or arbitrator;
(iii) Held in Rockingham County, New Hampshire; and
(iv) Governed by New Hampshire law.
10.3 Class Action Waiver
(a) You agree to resolve disputes with the Company on an individual basis.
(b) You expressly waive any right to:
(i) Participate in a class action lawsuit;
(ii) Join in class-wide arbitration;
(iii) Assert claims across multiple users; or
(iv) Act as a private attorney general.
10.4 Injunctive Relief
(a) Nothing in these Terms prevents either party from seeking injunctive relief in a court of competent jurisdiction:
(i) To prevent irreparable harm;
(ii) To protect intellectual property rights;
(iii) To enforce confidentiality obligations; or
(iv) For other matters requiring immediate equitable relief.
10.5 Time Limitation
(a) Any cause of action arising out of these Terms must be commenced within one (1) year after the cause of action accrues.
(b) Causes of action accruing after this time period are barred.
CONTACT INFORMATION
The AI Operators LLC
1500 Lafayette Rd STE 6, PMB 157
john@theaioperatorsllc.com